CASE STUDIES

01 

Launch Event

Event Objective

To stage an exclusive preview event to create advance interest in the re-development of a 121 acre derelict site

Event Audience & Number of Delegates

70 guests – Commercial property agents

Services Provided

  • Proposing format and content for event
  • Sourcing all attractions to be featured on day
  • Project managing the event
  • Liaison with on-site facilities management staff for health and safety
  • Co-ordinating all third party suppliers and contractors
  • Catering for attendees
  • Specifying and installing marquee on site for reception and dining
  • Photography

Creativity, Implementation, Delivery

  • An imaginative event was required to create an enjoyable occasion to showcase the facility, which was one of the largest schemes in the south east of England.
  • It required careful and creative thought to produce the desired ‘wow’ factor.
  • The style and decor in the marquee along with the quality and presentation of the food was of utmost importance
  • Quad bikes were hired in for a pre-determined tour around the large site
  • Two light aircraft with pilots were also hired for flights over the site
  • A key challenge was to ensure that all health and safety issues on site were carried out in line with on-site facilities management advice to ensure a safe environment for suppliers and guests.

Achievements

  • Our client rated the event as highly successful which they measure in terms of the time delegates spend on site and the quantity of positve post event enquiries.
  • Other successfully arranged and managed industrial site launch events have been achieved over the years

Budget

£35,000

02 

Conference 1

Event Objective

This was a small-scale internal meeting with presentations by the Divisional Director & Marketing Director on the Divisional Business Plan. The meeting venue was an alternative to an in-house room & therefore the budget for this event was limited.

Event Audience & Number of Delegates

150 staff – Sales and Service Development Business Briefing

Services Provided

  • Venue liaison & management
  • AV & technical support for conference
  • Set/staging design & install
  • Welcome desk, delegate registration & badges
  • Catering
  • Photography

Creativity, Implementation, Delivery

  • Our client was used to running a large-scale conference with all the associated budget implications & production requirements
  • This meeting had to convey the professionalism of a large-scale event but at a fraction of the budget
  • We used a small minimum technical crew who doubled up on capabilities (sound/light, VT/GFX)
  • A venue local to their offices was used which was also a sporting club where the client is a major sponsor thereby adding some additional interest to the trip away from the office.

Achievements

  • The experience for the delegates had to be far better than it would otherwise have been in their offices – this was achieved
  • We had multiple speaker presentations from the senior team with sound bites introducing each of the presenters in a fun way.
  • The formality of set/stage & sound production gave the event a business-like feel although the day was very laid back but with a smooth professional production at a budget price.

Budget

£15,000

03 

Conference 2

Event Objective

To take the staff abroad for a conference during June. The subject of the conference – ‘what have we done and where are we going’ with presentations by management and various workgroups with a fun teambuilding element

Event Audience & Number of Delegates

72 delegates – Staff

Services Provided

  • Venue selection, liaison & management
  • Audio visual
  • Conference room set up
  • Accommodation
  • Delegate transfers
  • Breakout team building event
  • Catering including evening dinner and awards
  • On site management

Creativity, Implementation, Delivery

  • With offices located in London and Manchester flights to Malaga were readily accessible (all flights were booked by the client)
  • It was important to ensure the flight arrival and departure times were as close as possible for the transfers
  • We hired a meet and greet specialist at the airport
  • The Los Monteros hotel, 35 minutes from Malaga airport was selected
  • The hotel had a great meeting room with excellent AV and easy access to the beach for teambuilding
  • Whilst the conference was in session, we set up at the hotel’s Beach Club for the evening dinner, awards and entertainment.

Achievements

  • The transfers and hotel registration went very smoothly.
  • The hotel met with everyones approval for its proximity to the airport, its accommodation and quality of food.
  • The conference, team building on the beach and awards dinner were fun and entertaining.
  • The Managing Director was impressed with our attention to detail and quality of service

Budget

£40,000

04 

Conference 3

Event Objective

To provide event management services to arrange and coordinate a society’s conference during the day and an evening dinner post conference. To look after all aspects of delegate registration, speakers, content, AV and production 

Event Audience & Number of Delegates

420 delegates

Services Provided

  • Conference venue recommendation and liasing with chosen venue
  • Audio visual set up and production
  • Set and stage design
  • Sponsors branding
  • Recommendation of futurist, economist, motivational, supply chain and keynote speakers
  • Booking and liasing with speakers agents
  • Running order
  • Locating appropriate dinner venue and setting up the room
  • Welcome desk, delegate registration and badges
  • Daytime and evening catering
  • Photographer

Creativity, Implementation, Delivery

  • It was important to find a conference venue with tiered comfortable seating for 450 delegates
  • The choice of conference venue near Waterloo Station, London was ideal for its central location and accessibility.
  • This venue could not hold the dinner so another venue was found within 10 minutes walk
  • The conference venue had the largest screen in the UK and a great audio system
  • Meet and greet staff were on hand to look after the speakers, ensure their microphones were fixed and get them to stage on time

Achievements

  • The client and delegates said the choice of venues was great  
  • Registration was smooth and uncomplicated
  • The choice of speakers and the content hit the brief supplied by the client 
  • The running order and timings were acheived ensuring the day did not feel cramped and rushed  
  • The speakers appreciated being looked after by the meet and greet staff 

Budget

£150,000

05 

Incentives

Event Objective

All expenses paid Customer Service Award. To provide a memorable trip for the winners that involved 3 days of business content in the form of a customer service-training program followed by 3 days of leisure.

Event Audience & Number of Delegates

24 staff – Customer Service Departments

Services Provided

  • Pre-event logistics, transfers and delegate data management
  • Venue selection, liaison and management
  • Audio visual
  • Liaison with customer service facilitators
  • Ensuring the content of program met with the client’s brief
  • Catering at venue
  • Excursion and evening out after training program
  • On site management

Creativity, Implementation, Delivery

  • Disney has always considered themseves as quality customer service providers
  • We proposed the trip took place in Disneyland Paris using a 4 star hotel within the park that had good quality bedrooms and meeting rooms 
  • The customer service training program was conducted by two ex employees of the customer service traning team at Disney World Florida – they left Disney World Florida to form their own training compnay 
  • The content of the 3 day training programme was designed to highlight how Disney carry out customer service 
  • The content was enhanced by visiting the theme parks for field work 

Achievements

  • We needed to ensure the delegates had fun which was acheived by the enthusiasm of the trainers and the choice of venue 
  • We ensured everyone had plenty of information on the theme parks and Paris so they could enjoy their leisure time to the fullest 
  • The delegates commented after the trip that it was the most informative and entertaining traning programme they had ever been on 

Budget

£45,000

06 

Conference & Staff Entertainment

Event Objective

To create a memorable day for the entire marketing team with a mix of business, team building and formal dinner (including overnight accommodation).

Event Audience & Number of Delegates

100 delegates – Marketing Dept

Services Provided

  • Hotel, dinner & venue recommendation and bookings
  • AV & technical support for conference
  • Welcome desk, delegate registration & badges
  • Team building programme design
  • Props, film producers, on site editing
  • Delegate transfers between three separate locations 
  • Themed gala dinner including Oscar stage set, spoof paparazzi, disco, catering, full AV production for Awards ceremony with live camera.

Creativity, Implementation, Delivery

  • The day started with a business conference at the Business Design Centre in Islington
  • In the afternoon delegates were broken into smaller teams and asked to work with real film producers & assistants to produce a short promo film in the style of ER, Monty Python, Jerry Springer etc
  • These rough short films were edited whilst guests were transfered back to their hotel to change for a black tie dinner
  • The edited movies were shown at a ‘Glitzy Hollywood Night’ style awards evening dinner
  • Huge Oscar edifices adorned the stage with live camera action on all the winners as they took to the stage to make their ‘Hollywood style’ thank you speeches

Achievements

  • We had three venues to run and delegate transfers to oversee
  • The creative content was very high in the team building and evening dinner where we had to arrange the ‘Oscar Style’ nominations previews
  • Editing the films down in time for the dinner was very tight and we had taxis running across London between the day/night venues
  • Overall the day was a huge success and the client was very pleased.

Budget

£80,000